Payments, Coupons

Payments, Coupons & Razorpay

shopsearching.com uses Razorpay for secure and reliable payment processing. This guide explains how payments work, how to apply coupons, and what to do if you face any issues during payment.

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Payment System Overview

All subscription payments on shopsearching.com are:

• Processed securely via Razorpay

• Encrypted and PCI-compliant

• Designed for smooth, fast checkout

shopsearching.com does not store your card or banking details.

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Supported Payment Methods

Razorpay supports multiple payment options, including:

• Credit and debit cards

• UPI (Google Pay, PhonePe, Paytm, etc.)

• Net banking

• Wallets (as supported by Razorpay)

Available methods may vary based on your bank or device.

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How to Make a Payment

Step 1: Choose a Subscription Plan

Select a subscription plan from the business claiming or dashboard page.

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Step 2: Apply a Coupon (If Available)

If you have a coupon code:

• Enter the coupon code when prompted

• The discount will be applied instantly

• Valid coupons reduce the final payable amount

Example coupons may offer additional discounts for limited periods.

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Step 3: Complete Payment via Razorpay

• A secure Razorpay checkout window opens

• Select your preferred payment method

• Complete the payment without refreshing or closing the page

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Step 4: Payment Confirmation

Once payment is successful:

• Your subscription activates immediately

• You are redirected to the dashboard

• A confirmation is sent to your registered email

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Coupon Codes Explained

Coupon codes provide additional discounts on subscription plans.

How Coupons Work

• Coupons are optional

• Applied during checkout

• May have usage limits or expiry dates

• Automatically reduce the payable amount

Only one coupon can be applied per transaction unless stated otherwise.

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Subscription Activation & Validity

• Subscriptions start immediately after payment

• Validity depends on the selected plan duration

• Start and end dates are visible in the dashboard

• No auto-renewal without user action

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What Happens If Payment Fails?

If a payment fails:

• Do not retry immediately if amount is debited

• Wait a few minutes for confirmation

• Check your email or bank statement

If the amount is debited but the subscription is not activated, contact support with:

• Transaction ID

• Payment date and amount

• Registered email address

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Common Payment Issues

Payment deducted but plan not activated

This usually resolves automatically. If not, contact support.

Payment window closed accidentally

Restart the payment from the dashboard.

Coupon not applied

Ensure the coupon is valid and correctly entered.

Duplicate payment

Any duplicate charges are reviewed and resolved after verification.

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Payment Security

• Razorpay uses industry-standard security protocols

• shopsearching.com never stores payment details

• All transactions are logged for verification and support

Your payments are safe and secure.

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Refunds & Cancellations

• Subscription fees are generally non-refundable once activated

• Refunds, if applicable, are reviewed on a case-by-case basis

• Contact support for clarification

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