QR Codes – Frequently Asked Questions (FAQ)

QR Codes – Frequently Asked Questions (FAQ)

This FAQ answers the most common questions about ShopSearching QR codes, how they work, and how businesses can use them to increase visibility, reviews, and customer engagement.

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How many QR codes does my business get?

Each subscribed business receives two different QR codes:

1. Google Maps Review QR Code

2. ShopSearching Profile QR Code

Both QR codes serve different purposes and are tracked separately in your dashboard.

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What is the Google Maps Review QR Code used for?

The Google Maps QR Code:

• Opens the Google “Write a Review” screen directly

• Makes it easier for customers to leave reviews

• Increases Google Maps visibility and trust

• Tracks every scan inside your ShopSearching analytics

This QR code is best used after a customer completes a purchase or service.

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What is the ShopSearching Profile QR Code used for?

The ShopSearching QR Code:

• Opens your business profile on shopsearching.com

• Shows photos, products, offers, reviews, directions, and contact options

• Tracks engagement from walk-in customers

• Converts offline visitors into measurable online activity

This QR code is best used at entrances and display areas.

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Are scans tracked separately for both QR codes?

Yes. ShopSearching tracks each QR code independently:

• Google Maps QR scans

• ShopSearching QR scans

Both scan types have separate counters, timestamps, and analytics.

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Where can I see my QR scan data?

You can view QR scan analytics in your dashboard under:

Dashboard → QR Codes / Analytics

You will see:

• Total scans

• Daily scan trends

• Google vs ShopSearching scan comparison

• Scan growth over time

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Are QR scans recorded daily?

Yes. ShopSearching stores daily scan snapshots, which allows you to:

• Track day-by-day performance

• Compare growth over time

• Measure promotion impact

This data is also used in automated PDF reports.

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Do QR codes work without an active subscription?

No. QR codes and scan tracking work only with an active subscription.

If a subscription expires:

• Scans are blocked

• Analytics tracking pauses

• Users may see a subscription prompt

Your data is preserved and resumes after renewal.

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Can customers scan QR codes from any phone?

Yes. QR codes work on:

• Android phones

• iPhones

• Tablets

No app installation is required.

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Where should I place my QR codes?

Recommended locations:

• Shop entrance or glass door

• Billing counter

• Reception or waiting area

• Product shelves

• Bills, brochures, posters

• Delivery packaging

Visibility and accessibility improve scan rates.

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Do QR scans affect my ranking or visibility?

Yes. Higher engagement through QR scans can:

• Improve trust signals

• Increase profile activity

• Strengthen local discovery performance

• Support better rankings over time

More scans usually mean better visibility.

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What is QR verification and why is it required?

QR verification confirms that your business is:

• Physically present

• Actively using the QR codes

After placing the QR codes, upload a photo under:

Dashboard → QR Verification

Verified businesses receive stronger trust signals.

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How long does QR verification take?

Verification is usually completed after:

• Photo submission

• Internal review by the ShopSearching team

You may be notified if additional details are required.

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Can I download and print my QR codes again?

Yes. You can:

• Download QR codes from your dashboard

• Reprint them anytime

• Use them digitally or physically

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Will QR scans show who scanned them?

No. ShopSearching tracks scan counts and trends, not personal user data. Customer privacy is fully respected.

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Can QR codes be shared online?

Yes. You can share QR codes:

• On WhatsApp

• On social media

• On digital posters or screens

Both online and offline scans are tracked.

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What should I do if scans are low?

Try the following:

• Move QR codes to more visible locations

• Add a call-to-action like “Scan for offers”

• Ask customers politely to scan

• Offer small incentives

• Check analytics for patterns

Small changes often increase scans significantly.

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Are QR codes safe to use?

Yes. QR codes:

• Use secure URLs

• Do not collect personal data

• Are protected by subscription checks

• Are safe for customers to scan

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Need More Help?

If you need assistance with:

• QR setup

• Verification

• Analytics

• Re-downloading QR codes

Contact us anytime: 🌐 https://www.shopsearching.com/contact-us 📧 [email protected]

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QR codes are a powerful bridge between offline customers and online visibility — use them consistently to grow your business on shopsearching.com.